Securus is a company that has been operational since 1997. The company is based in Amarillo, Texas and offers different inmate communication and security solutions. They have been improving the quality of the services which they provide over the years, and they are currently operational in more than 1200 correctional facilities across the country. There are many things which make Securus the inmate crime solutions company of choice for many people. Below are a few of them.
The first and the main reason they have gotten positive reviews from the better business bureau is the fact that their level of customer service is not matched by any other in the country. The better business bureau has rated their service and found them to have the most responsive and helpful customer service representatives. They report that when disputes are presented to the customer service representatives, they take their time and look for the most natural solution for them.
The quality of their service is another positive point for Securus. It has been noted that since they entered the inmate telecommunications scene, the cost of calling and messaging loved ones who are behind bars has decreased significantly. There was a time when keeping in touch meant visiting them at the correctional facility. However, times have significantly changed, and it is now possible to talk with loved ones via means such as video conferencing from the comfort of your house.
The crime prevention services they offer are their latest genius invention. They have invested in technology that helps them monitor inmates and report cases of crime when and as they occur. The technology has been used to reduce crimes both within the correctional facilities and in private corporations. It is easy to see that Securus Technologies is interested in improving their future of the penitentiary system, and they are making the right steps to bring about transformation.